Return & Cancellation Policy

JUBILEE FURNITURE RETURN & CANCELLATION POLICY

1. ABOUT OUR POLICY

Every Jubilee Furniture professional works tirelessly to ensure you are completely satisfied with your high-end shopping experience. If you do wish to return your order, you may do so in accordance with our Return Policy (“Policy”) and the information set forth herein. Customers are responsible for the entire return process (“Return Process”), which include the steps, procedures, and applicable fees in accordance with this Policy. Orders that arrive at our Las Vegas, Nevada, warehouse with any damaged or missing (misplaced) items will incur an additional fee or charge, which will be deducted directly from the refund amount. Orders with open claims (i.e., orders with existing damage during delivery that result in a claim) are subject to extra charges for any additional issues caused at any point during this Return Process. If any item is returned in a condition other than its original, unused state, charges will be applied. This includes, but is not limited to, items with rips, tears, marks, scuffs, scratches, holes, dents, cracks, chips, stains, and/or odors. Refunds will only be issued following a complete inspection of each item at our warehouse, and customers will receive their refund, LESS the applicable fees during the Return Process.

2. POLICY DETAILS

A. Key Points

Returns for special, online, and in-stock orders (excluding orders from our showroom) will be accepted up to thirty (30) calendar days from the order delivery date.
The return timeline commences on the date customers receive their orders.
In addition to any (return) shipping, restocking, and/or other fees, a 35% restocking fee of the total purchase price will be applied to all orders for unauthorized returns or refused shipments (including drop-ship orders).*
Return items must be packaged using the original or similar packaging materials. A repackaging fee of $200 may apply for inadequately packaged returns
A refund will be issued to the payment method used at the time of purchase
Special orders cannot be exchanged.
As-is products (floor/display and clearance/"Final Sale" items) and individual pieces of an order (chaises, chairs, coffee tables, etc.) cannot be returned or exchanged.

*An unauthorized return consists of a returned order that does need meet ALL listed criteria in Section 3 (‘Return Steps’) of this Policy.

B. Special (Custom-made) & In-stock/Online Order Return Chart

Refunds for returned items are contingent upon the time frame and condition in which an order is returned. (Please see chart below for more information.)

Return Timeline (Calendar Days)	Return Is Possible?	Applicable Fees
Day 1 - 5	Yes	Return Costs
Day 6 - 30	Yes	35% Restocking Fee + Return Costs
After 30 Days	No	N/A

C. Showroom (Local) Order Returns and Exchanges

Please check the terms and conditions provide to you at the time of purchase. Any inquiries about returns, exchanges, or other matters on showroom purchases MUST be addressed to and directly handled by a showroom representative.

3. RETURN & REFUND PROCESS

A. Return Steps

NOTE: All returns MUST be confirmed via email in order to proceed to Step 2.

B. Refund Process

Once we receive a returned order, our warehouse team will carefully inspect the packaging and contents. After inspection, if the item is not in its original condition the customer received in, an applicable fee may apply. Upon completion of this Return Process, we will issue a refund, less the applicable costs as per the terms of this Policy. The general inspection and refund process time frame is normally 3–5 business days from the date a returned order arrives at our warehouse, but this is subject to change due to various factors. For more information on the status of your return, contact us directly.

4. Cancellations

A. Restrictions

Special orders are not able to be canceled once they are in transit to the Port of Long Beach in California; our warehouse in Las Vegas, Nevada; a carrier’s shipping terminal(s); or a customer’s shipping address. Please keep in mind that a cancellation is an irreversible process that will result in the immediate removal of all items from a customer’s order details, and cancellations may result in shipping, restocking fees, or other charges if a customer (a) cancels an order after—or does not submit written (email) confirmation within—the allotted free cancellation period (See ‘Cancellation Timeline’ below), or (b) is continually unreachable by a carrier or Jubilee Furniture representative to arrange a delivery date and time within a 6-month period from the date the order arrives at our warehouse. Jubilee Furniture will NOT provide refunds of any sort due to delays in the delivery of our merchandise for any of the following reasons:

Manufacturer scheduling conflicts
Limited on-hand stock and limited availability of materials
Severe weather conditions at or around the main shipping terminals
Traffic congestion across state lines or at any point before or during transit
High-volume shipment demands
Issues with the on- and off-loading of the shipping containers
Customs clearance (at the Port of Long Beach)
Holiday closures
Communication discrepancies from carriers
Any cause beyond the control of Jubilee Furniture

B. CANCELLATION TIMELINE

Timeline (from date of initial payment)	Charge (% of Total Sales Price)
Day 1 - Day 5	Complimentary Cancellation
Day 6 - Day 10	10%
Day 11 - Day 30	25%
After 30 Days	35%

5. PRICE MATCH POLICY

See our Terms and Conditions for details.

6. ONLINE & IN-STORE CREDIT

Credit may be offered to a customer in lieu of a monetary refund. If a customer makes a purchase on an item that exceeds the amount of the issued credit, the difference can be covered by credit card or ACH transfer.

For further questions related to this Policy, contact us at (702) 413-1253.

Caught father jorking it in the favourite edging chair

I had only intended to fetch a glass of water. A simple errand, driven by the parched desperation that accompanies a fitful night’s sleep. But what I found in the den on that wretched night has since clung to my mind like a cursed algorithm, looping endlessly in grotesque perpetuity.

It was the dead of night, the house swathed in the sort of silence that leaves one straining to hear the phantom chimes of non-existent Discord notifications. My descent down the staircase was cautious, each step cushioned by the thin veneer of carpet laid bare from years of neglect.

The den should have been empty. I should have been greeted only by the cold glow of the television, left on by some act of absentmindedness. But as I drew closer, I became aware of a sound—low, guttural, and punctuated by words strung together like errant memes vomited forth from a corrupted AI.

“Bingus… Bingus… the drip immaculate…”

My father’s voice. But not his voice. No, it was distorted—laced with a mania so profound that I scarcely recognized it. I rounded the corner, throat clenched tight with a horror I could scarcely comprehend.

And there he sat. Skeet Johnson, my father. Perched upon that damned Gorilla Chair as if it were some foul throne of delirium.

Its form was meant to mimic a silverback gorilla, molded in the act of a triumphant roar. But to my eyes, it appeared as a beast of torment, its exaggerated musculature cradling my father in an embrace far too intimate. The arms of the chair wrapped around him like a lover’s desperate grasp, locking him in a ritual of depravity I could not fathom.

“Father?” I croaked, my voice feeble. He scarcely reacted, his eyes glued to some unseen reverie like a YouTube reaction channel feeding on endless, vapid content.

“Caught slippin’, eh, son?” he cackled, the sound unnatural and jagged. “This… this is the true grindset. The ultimate rizz.”

“What are you talking about?” I whispered, clutching my own arms as if to ward off the chill seeping into my bones. “You look… mad.”

“Madness?” he laughed, a laugh so discordant and vile it reminded me of a bass-boosted meme blasted through cheap Bluetooth speakers. “No, son. This is the drip. The forbidden sauce. The way Baby Gronk rizzed up Livvy Dunne, but, like, on a spiritual plane. I’m edging on enlightenment itself.”

I stood there, paralyzed, the raw stench of vape clouds and Taco Bell Baja Blast clinging to the air. His eyes were wild, his pupils swollen to inky chasms that swallowed all traces of reason.

“Father, you’ve lost yourself!” I screamed, though my voice cracked like a low-quality Vine snippet dredged from the depths of some forgotten meme archive.

“I’ve ascended, boy,” he ranted, his hands grasping the gorilla’s foam-muscled arms as though drawing sustenance from them. “The Gorilla Chair, it’s a lifestyle. A state of mind. The primal Goon.”

“No… no, this is madness!” I stumbled backward, desperate to flee. My father’s twisted form remained hunched upon the throne, eyes glazed and mouth agape with a joy so monstrous it twisted my stomach into knots.

“Go on, Skid. Run,” he sneered, his voice already fading into a deranged mumble. “But know this—the Gorilla Chair calls to us all. It’s inevitable.”

I bolted from the den, abandoning my quest for water. Instead, I sought refuge beneath my covers, the darkness of my room a fragile sanctuary against the madness that had overtaken my father.

Even now, weeks later, I hear him at night—rambling from the den, his words incomprehensible yet threaded with that same sickly cadence of obsession. And I fear, deep down, that his prophecy may be true.

For sometimes, in the shadows of my dreams, I can feel it. The cold, terrible lure of the Gorilla Chair.

My ass itches

So itchy

Elite goon station

I gooned all over and its sticky now

Love the quality

Absolutely beautiful

This brings your living room to another level

Return & Cancellation Policy

JUBILEE FURNITURE RETURN & CANCELLATION POLICY

1. ABOUT OUR POLICY

2. POLICY DETAILS

A. Key Points

B. Special (Custom-made) & In-stock/Online Order Return Chart

C. Showroom (Local) Order Returns and Exchanges

3. RETURN & REFUND PROCESS

A. Return Steps

B. Refund Process

4. Cancellations

A. Restrictions

B. CANCELLATION TIMELINE

5. PRICE MATCH POLICY

6. ONLINE & IN-STORE CREDIT

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